8/5/2024
Guild Mortgage announces collaboration with Househappy, providing free access to the home maintenance service
- Househappy provides customers with a unique white glove home concierge service, a comprehensive order processing platform, and a home dashboard to store and track maintenance, repairs and improvements.
- All Guild customers with funded loans on or after August 5, 2024, will be gifted a free Househappy account to help make homeownership easier
San Diego – August 5, 2024 – Guild Mortgage, a leading national independent mortgage lender, wants to make home maintenance easier for each of its customers. Guild is collaborating with Househappy, a personal home concierge service, to provide free accounts for all Guild customers with funded loans on or after August 5, 2024.
Househappy offers lifelong assistance to homeowners to manage their home. By setting up an account on their Househappy website, and inputting some basic information, customers will get customized alerts on everything from seasonal reminders, annual maintenance for appliances and tips to help prevent unbudgeted repairs. In addition, Househappy provides all customers with a robust dashboard for homeowners to store and access all their home’s important information, including documents, receipts, photos and even paint colors, all in one place.
“Guild Mortgage is committed to our customer-for-life service philosophy, and collaborating with Househappy is just one more way we can add value and help homeowners care for their investment,” said David Neylan, president and COO of Guild Mortgage. “By providing our customers with a partner that can work side-by-side with them as they make their house their own, Guild is able to extend its mission to deliver the promise of home long after the loan has closed.”
Homeowners will be invited to join virtual sessions with a dedicated concierge team to tailor their alerts and reminders specifically for their home’s maintenance needs. It also provides a direct link to their loan officer for easy communication about any future financing needs.