Two women enjoying working on details for their house, recording information on paper and a tablet at the kitchen counter

8/5/2024

Guild Mortgage announces collaboration with Househappy, providing free access to the home maintenance service

  • Househappy provides customers with a unique white glove home concierge service, a comprehensive order processing platform, and a home dashboard to store and track maintenance, repairs and improvements.
  • All Guild customers with funded loans on or after August 5, 2024, will be gifted a free Househappy account to help make homeownership easier

San Diego – August 5, 2024 – Guild Mortgage, a leading national independent mortgage lender, wants to make home maintenance easier for each of its customers. Guild is collaborating with Househappy, a personal home concierge service, to provide free accounts for all Guild customers with funded loans on or after August 5, 2024.

Househappy offers lifelong assistance to homeowners to manage their home. By setting up an account on their Househappy website, and inputting some basic information, customers will get customized alerts on everything from seasonal reminders, annual maintenance for appliances and tips to help prevent unbudgeted repairs. In addition, Househappy provides all customers with a robust dashboard for homeowners to store and access all their home’s important information, including documents, receipts, photos and even paint colors, all in one place.

“Guild Mortgage is committed to our customer-for-life service philosophy, and collaborating with Househappy is just one more way we can add value and help homeowners care for their investment,” said David Neylan, president and COO of Guild Mortgage. “By providing our customers with a partner that can work side-by-side with them as they make their house their own, Guild is able to extend its mission to deliver the promise of home long after the loan has closed.”

Homeowners will be invited to join virtual sessions with a dedicated concierge team to tailor their alerts and reminders specifically for their home’s maintenance needs.  It also provides a direct link to their loan officer for easy communication about any future financing needs.

Media contact:

Megan Strader

Guild Communications Director

[email protected]

319.775.2107

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About the Author: Guild Mortgage

Founded in 1960 when the modern U.S. mortgage industry was just forming, Guild Mortgage Company is a nationally recognized independent mortgage lender providing residential mortgage products and local in-house origination and servicing. Guild’s collaborative culture and commitment to diversity and inclusion enable it to deliver a personalized experience for each customer. With more than 4,000 employees and over 250 retail branches, Guild has relationships with credit unions, community banks, and other financial institutions and services loans in 49 states and the District of Columbia. Guild’s highly trained loan professionals are experienced in government-sponsored programs such as FHA, VA, USDA, down payment assistance programs and other specialized loan programs. Guild Mortgage Company is a wholly owned subsidiary of Guild Holdings Company, whose shares of Class A common stock trade on the New York Stock Exchange under the symbol GHLD.